THE GUT PROBLEM
THE GUT PROBLEM
Recently, I
had the opportunity to attend a child welfare training alongside other child
welfare stakeholders including agency attorneys, case managers, CASAs, guardians
ad litem and child advocates. As an attorney for indigent parents in abuse and
neglect proceedings, I found the training simultaneously illuminating and
deeply unsettling because of a troubling conversation about the role of the
“gut” in removing children from their families.
Towards the
end of the second day, we had the opportunity to discuss a hypothetical
scenario in which a mother had seemingly neglected her child perhaps due to
some potential mental health diagnoses. In the course of this conversation the
facilitator, a judge from Georgia, acknowledged that for some cases requiring
judicial decisions about whether a child should stay in state custody, his gut
tells him something bad is going on even when the evidence may be legally
insufficient to keep the child in care.
My
immediate response was that a gut feeling might in some cases have kept the
child in state care for too long and unnecessarily. Next in the exchange was a
current GAL and former case manager for the Department of Family and Children
Services who reiterated the importance of that gut feeling – the feeling that
something just isn’t right. I left the session wondering to what extent our
lower torso should play such a prominent role in determining child removal.
That
question may seem far-fetched so I googled “gut intuition” and found (via an
article from “Psychology Today”) three important reasons why your gut feeling
should not be ignored: first because your intuition is based on your past
experiences and the knowledge you gained from them; second because your
intuition is encoded in your brain like a web of fact and feeling; and, lastly,
because your intuition sends signals throughout your body, making the feelings
hard to ignore.
But can
that gut feeling really be so reliable when we are making quick assumptions and
assessments regarding child safety? Probably not. In a significant number of
cases, case managers have limited contact with a family prior to determining
whether a child should be removed. They don’t have key data and deep knowledge that
comes from a long-term relationship on which accurate gut intuition is based.
Moreover, the gut intuition of a case manager is shaped in important ways by the
context at the time: the culture of their
agency and public opinion. Finally, the brain necessarily sends them signals that
influence their decision, but are these signals a function of gut intuition or
anxiety or what? I can only imagine that adrenaline is always pumping when a
case manager and colleagues are determining removal; after all, as so many of
my colleagues like to point out, “if I mess up a child could die.”
So in cases
that are tough calls, and by tough I mean the cases in which the Department is
not sure whether they should or should not remove, are case managers making the
right gut call? A recent article by Sankaran and Church[1]
found that a high percentage of children who are removed from their homes
actually return home quite quickly, raising the question whether removal was
necessary in the first place. This finding is consistent with the trend in
Fulton County, Georgia, the jurisdiction in which I work. In fact, in Fulton
County a high percentage of children return home at the initial hearing—just
seventy-two short hours after the removal was authorized.
How can we
do this better in “tough-call” cases? Here are four ways that could help limit
the number of “gut removals:”
1.
If and when possible, critically assess
situations in ways that limit biases, prejudices and predetermined judgments.
If a social worker at a hospital does not like a family, engage meaningfully
with the information.
2.
Engage lawyers on the front end to help clarify
situations. Imagine if lawyers could help parents understand the situation they
are in and why it is important in some cases to return a case manager’s phone
call. I firmly believe that case managers in difficult cases should be letting
parents and custodians know that they should consult a lawyer because this
process is difficult for even the most intellectually sound person to
understand.
3.
Consider in a critical way whether the child can
be maintained in the home with meaningful services. In other words, maybe what
your gut is telling you is not that this child needs to be removed to avoid
death or imminent harm but that this family really needs some help. Seek out
evidence-based service providers who are committed to strengthening families by
working not to identify deficits, but rather inherent strengths.
4.
Seriously consider the guaranteed trauma of
removal.
I often
wonder to what extent a gut tells someone NOT to remove a child. The idea of
trauma has dominated the child welfare world for the past three years. While we
focus on potential trauma from past familial neglect or abuse, we tend to gloss
over the most significant and guaranteed trauma, which is the trauma of removal
from family. This sentiment is often articulated at conferences but it played
little role in the analysis of whether or not to remove in the scenarios we
discussed. Isn’t avoidance of harm, and specifically “known” harm, the whole
goal of the child welfare system?
I am left with
one more aspirational goal, which is that, if case managers do their jobs well,
no one should fault them for failing to be psychics. Potential newspaper
headlines should not be a relevant consideration in the removal of a child.
Similarly, gut feelings should not play a substantive role in the decision to
remove a child. The gut is really just an organ in your body. Personally, I
know that if I listened to my gut, I would never get on a plane. Never. I would
miss out on a big, diverse world full of strange and beautiful things, all
because my stomach told me not to.
[1] See Vivek, Sankaran & Christopher
Church, Easy Come, Easy Go: The Plight of
Children Who Spend Less Than 30 Days in Foster Care, (2016)
Hi Emma - Thank you for your post. As a former SAAG in Georgia I can certainly relate to the issues you raise. I think that part of the responsibility appropriately falls on the agency attorney. I remember vividly discussing cases with case managers who often cited to their "gut feeling" as to why a removal (or certain course of action) was necessary. Because legal rights are at issue, and we function within a court system, it is up to the agency attorney to further explore what that actually means. Sometimes gut feelings are legitimately telling us something we need to listen to - as you point out. But sometimes, gut feelings are simply an expression of fear - that may not have any basis in reality. Agency attorneys therefore, as a central component of their job, must ask the right questions to get to the root of whether the "gut feeling" has any evidence in which to back it up, or if it really is just a matter of fear, which should not be substituted for actual evidence sufficient to support a legal determination. So for me, the issue of "gut feeling" is really the beginning of the inquiry - not the ultimate conclusion. In other words, can the "gut feeling" translate into evidence that is admissible in the court proceeding? If not, then we really shouldn't be making decisions based upon it.
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